Before you write
What to Send So Our First Reply Is Useful
This isn't a form that says "contact us" — it's a drop-off. Four things go in one end; a configuration proposal comes back the other, within 24 hours. Leave a thing out and the reply can only be a question.
See the two replies, side by sideDrop these four in
24hREPLYWhat to send
The Four Things That Turn a Quote Into a Configuration
Each of these decides part of the line, so together they let us answer with equipment named to model rather than a brochure sent in hope. None of them is paperwork for its own sake.
Cell drawings, signed
The cell format and busbar count decide which stringer and scriber fit. A machine is built and accepted against one signed drawing, so that drawing is the thing we ask for first.
Route — BC, TOPCon or PERC
The route decides which stations change and which stay. BC is strung differently from TOPCon and PERC, so naming it points us straight at the right machines.
Target capacity
Wafers per hour decide whether a stage needs the high-speed machine or the entry one. The same station exists at more than one throughput, and capacity is what chooses between them.
Building & floor
Floor load, power and exhaust decide what your building can take. Knowing them means the layout is drawn to your floor, not redrawn after it doesn't fit.
What comes back
Send Four Things, or Send "Quote Me" — Two Different Replies
What comes back depends entirely on what arrives. It is worth seeing the two replies side by side, because the gap between them is measured in days, not tone.
You send the four things
The reply is specific — and it arrives already pointed at your line.
- It names the equipment to model — the stringer, the scriber and the layup that fit your cell and your route.
- It points you to the exact pages worth reading for a line like yours.
- It tells you which single station changes because of your route — the place where BC parts ways from TOPCon and PERC.
You send only "quote me"
The only honest reply is the questions the answer is missing.
- The reply can only be a set of questions back — which cell, which route, what capacity.
- That is a round-trip of days before anything useful can be said.
- And even then we cannot send a price: equipment is built to the one blueprint you approve, so there is no standard price list to read a number off.
Because each machine is configured to one signed blueprint, a drawing and a route are enough for us to say which machine, and to show it to you on a page rather than describe it in the abstract. That is the whole reason the first reply can be a configuration at all.
This isn't us being difficult, and it isn't a stall. With the cell format unknown, the machine simply isn't specified yet — so there is physically no configuration to put a price against. The questions we would send back aren't a hurdle we're putting in your way; they are the inputs the answer is missing.
Within 24 hours
What Comes Back in 24 Hours Is a Proposal, Not a Price List
Send the four things and you will have a reply within 24 hours. What lands is a configuration proposal — machines named to your cell and route, with the pages to read next — not a line-item quotation.
A price follows a specification, and a specification follows your signed drawing. Until those exist, a number would be a guess dressed up as a quote — and we would rather send you a real configuration you can check than a figure you can't hold us to.
Reach us
Where to Send It
One inbox handles the technical drawings and the questions both, so there is only one place to write to.
Send the cell drawing as an attachment; the reply comes from the same address.
Address
Wuhan, Hubei, China
Where the machines are built, installed and accepted from.
Once you order
After You Sign, There's One More Thing You Send
The drop-off doesn't end at the first email. After a contract is signed, one more thing goes from you to us — and it is the moment the drawings become the standard.
Within 5–10 working days of signing, you provide the outgoing cells and the string-type information. That single hand-off is where the drawings you sent become the standard the machine is built and checked against — not a broader capability sheet, but the exact spec on your line.
Everything that happens around it — how the machine is accepted, how your people are trained, how it changes over between cell types — lives on two other pages, so this page can stay about the one thing that starts it.
We'd rather send you a configuration you can check than a price you can't hold us to.
Before you write
Not Sure Which Machine Yet? Start Here
If you can't name the machine yet, three pages narrow it down before you write the email.
Start the drop-off
Send Your Cell Drawings and Route
One email with your cell format, your route and your target capacity is enough to get a configuration back — not a brochure, and not another round of questions.
A configuration proposal within 24 hours · by email.